Frequently Asked Questions

• How do I locate the preset combination for the 1500iEURD and then reset the combination?

  Q: How do I locate the preset combination for the 1500iEURD and then reset the combination?

  A:

  The instruction sheet is located inside the packaging, in a drawer behind the plastic card. Use a pair of scissors to cut through the packaging and access the leaflet. The preset combination code is located on the upper right side of the instruction sheet.

  To set your own combination:

  1. You can set your combination to any pattern of any length. For extra security, it is best to create a longer combination
  2. using several of the up, down, left and right positions. FOLLOW INSTRUCTIONS EXACTLY!
  3. Dial the combination to open the lock. Keep the lock open.
  4. On the back of the lock, use a pointed object to slide the reset lever into the "up" position (toward the "R").
  5. SQUEEZE THE SHACKLE FIRMLY TWICE TO CLOSE THE LOCK AND "CLEAR" IT.
  6. Pull up the shackle to open the lock.
  7. Enter your new combination. Write your new code down in a safe place.
  8. SLIDE THE RESET LEVER DOWN.
  9. Insert the shackle into the lock and squeeze firmly.
  10. Your lock will now open with the new combination.

  To reset the combination again, repeat steps 1 - 8.
  Remember to squeeze the shackle firmly toward the lock twice and release to "clear" the lock each time before opening it.